Help

Having trouble ordering? Here are some tips that could help you. If you have a question that isn’t on this list, please call us at (02) 9545 2217. We would love to either walk you through ordering or even take your order over the phone.

How do I check out?

You must click the “Checkout” button to check out. The button can be found in two places: at the bottom of your Shopping Cart window and at the top right of the page in the header section. The latter location is always visible from any page.

How do I put a new item in my shopping cart?

First, choose which item to buy. If you just want one of the item, then click “Add to Cart” to the right of the product’s description. If you want buy more than one, then first enter the desired quantity into the Quantity box, and then click the “Add to Cart” button.

How do I remove an item from my cart?

First, open your Shopping Cart by clicking the ‘Shopping Cart’ link at the top right of the page. Then, simply click on the RED x in the far right column, next to the item you want to remove.

How do I order more than one of an item?

Simply enter the desired quantity into the Quantity box before clicking “Add to Cart”.

I accidentally put too many in my cart. How do I reduce the quantity of an item?

Simply modify the quantity box to the quantity you want and choose the ‘Update’ button on the shopping cart page. The page will reload and the quantity will now reflect your amendments.

I don’t know which coffee to buy! Help!

There’s so many different kinds of coffee, it can seem a bit daunting! If you’re really lost, please call us (02) 9545 2217 and we will help you decide.